jiji99 Privacy Policy

01 Introduction

This Privacy Policy applies to all personal data collected and processed by jiji99 in connection with your use of the jiji99 platform, accessible at jiji99.net, including the website, mobile application, and all associated services. It describes how jiji99 collects, uses, stores, shares, and protects your personal information, and explains the rights available to you as a data subject under Philippine law.

By registering an account on jiji99 or by continuing to use the jiji99 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use the jiji99 platform.

This Privacy Policy should be read together with the jiji99 Terms & Conditions, which govern your overall use of the platform. In the event of any conflict between this Privacy Policy and the Terms & Conditions on matters of data privacy, this Privacy Policy shall prevail.

02 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, jiji99 acts as the personal information controller in respect of the personal data it collects from users of the jiji99 platform.

jiji99 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with applicable data protection laws and for handling data subject requests. You may contact the jiji99 DPO using the contact details provided in Section 14 of this Privacy Policy.

03 Personal Data We Collect

jiji99 collects the following categories of personal data from users of the platform:

3.1 Registration & Identity Data

• Full legal name as it appears on your government-issued Philippine ID;
• Date of birth (used to verify that you are at least 21 years of age);
• Philippine mobile number and email address;
• Username and encrypted password;
• Residential address in the Philippines (e.g., Manila, Cebu, Davao, Quezon City, Makati, or other provinces);
• Government-issued ID details (e.g., PhilSys National ID, passport, driver's licence, UMID card) submitted during KYC verification.

3.2 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts in Philippine Peso (₱) and timestamps;
• Payment method details (e.g., GCash account reference, PayMaya account reference, BDO, BPI, or Metrobank account details — note: full card or account numbers are never stored by jiji99);
• Bonus and promotional credit history;
• Wagering and gaming activity records.

3.3 Technical & Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session duration, pages visited, and features used on the jiji99 platform;
• Login timestamps and access logs;
• Cookie identifiers and similar tracking data (see Section 10).

3.4 Communications Data

• Records of communications between you and jiji99 support, including live chat transcripts, emails, and support ticket history;
• Responses to surveys, promotions, or feedback requests.

04 How We Collect Your Data

jiji99 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in a promotion;
• Automatically — through cookies, web beacons, and similar technologies when you browse or use the jiji99 platform (see Section 10);
• From third parties — including identity verification providers, payment processors (such as GCash and PayMaya), fraud prevention services, and analytics providers, where necessary to provide the jiji99 service or comply with legal obligations;
• From public sources — where permitted by law, jiji99 may supplement your data with information from publicly available sources for fraud prevention or regulatory compliance purposes.

05 How We Use Your Personal Data

jiji99 uses your personal data for the following purposes:

jiji99 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by applicable Philippine law.

06 Legal Basis for Processing

jiji99 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity — processing is necessary to perform the contract between you and jiji99 (i.e., to provide the jiji99 gaming service to you);
• Legal obligation — processing is necessary to comply with jiji99's obligations under Philippine law, including PAGCOR regulations, anti-money laundering laws, and tax requirements;
• Legitimate interests — processing is necessary for jiji99's legitimate interests, including fraud prevention, platform security, and improving the jiji99 service, where these interests are not overridden by your rights;
• Consent — where jiji99 relies on your consent as the legal basis for processing (e.g., for marketing communications), you have the right to withdraw that consent at any time by contacting jiji99 support or updating your account preferences.

07 Sharing Your Personal Data

jiji99 does not sell your personal data. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment processors — GCash, PayMaya, BDO, BPI, Metrobank, and other payment service providers, to process your deposits and withdrawals;
• Identity verification providers — third-party KYC and age verification services used to confirm your identity and age in compliance with PAGCOR requirements;
• Fraud prevention and security services — providers that help jiji99 detect and prevent fraudulent activity, money laundering, and platform abuse;
• IT and platform service providers — cloud hosting, data storage, and technical infrastructure providers that support the operation of the jiji99 platform;
• Analytics providers — services that help jiji99 understand how the platform is used and improve the user experience (data is shared in aggregated or anonymised form where possible);
• Regulatory and law enforcement authorities — PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies, where required by law or regulatory direction;
• Professional advisers — lawyers, auditors, and accountants, where necessary for jiji99's legal and compliance obligations.

All third parties with whom jiji99 shares personal data are required to handle that data in accordance with applicable Philippine data protection law and jiji99's data processing standards.

08 Data Retention

jiji99 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and identity data — retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and anti-money laundering requirements;
• Financial and transaction data — retained for a minimum of five (5) years following the date of each transaction, as required by Philippine financial regulations;
• Communications data — retained for up to three (3) years following the date of the communication, or longer where relevant to an ongoing dispute or legal proceeding;
• Technical and usage data — retained for up to twelve (12) months, after which it is aggregated or anonymised;
• Marketing consent records — retained for the duration of your consent and for one (1) year following withdrawal of consent.

Upon expiry of the applicable retention period, jiji99 will securely delete or anonymise your personal data in accordance with its data disposal procedures.

09 Security of Your Personal Data

jiji99 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jiji99 platform;
• Encryption of sensitive data at rest, including identity documents and financial records;
• Role-based access controls limiting jiji99 staff access to personal data on a strict need-to-know basis;
• Regular security assessments and penetration testing of the jiji99 platform;
• Multi-factor authentication options for jiji99 accounts;
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

10 Cookies & Tracking Technologies

jiji99 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the platform. The following categories of cookies are used:

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jiji99 platform. For more information on managing cookies, refer to your browser's help documentation.

11 Your Data Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by jiji99:

• Right to be informed — you have the right to be informed about how jiji99 collects and uses your personal data, as set out in this Privacy Policy;
• Right of access — you have the right to request a copy of the personal data jiji99 holds about you;
• Right to rectification — you have the right to request correction of any inaccurate or incomplete personal data held by jiji99;
• Right to erasure — you have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jiji99's legal retention obligations;
• Right to object — you have the right to object to the processing of your personal data for direct marketing purposes at any time;
• Right to data portability — you have the right to receive your personal data in a structured, commonly used format where technically feasible;
• Right to lodge a complaint — you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jiji99 has not handled your personal data in accordance with RA 10173.

To exercise any of these rights, please contact the jiji99 Data Protection Officer using the contact details in Section 14. jiji99 will respond to all data subject requests within thirty (30) days of receipt, in accordance with NPC guidelines.

12 Minors & Age Restriction

If you are a parent or guardian and believe that a minor has registered on jiji99 or provided personal data to jiji99 without your consent, please contact jiji99 support immediately using the details in Section 14. jiji99 takes underage access extremely seriously and will act promptly on all such reports.

13 Changes to This Privacy Policy

jiji99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or PAGCOR regulatory requirements. Where changes are material, jiji99 will notify registered users via email or an in-platform notification prior to the changes taking effect.

The date of the most recent update to this Privacy Policy is displayed at the top of this page. Your continued use of the jiji99 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you must stop using the jiji99 platform and may request account closure as described in the jiji99 Terms & Conditions.

14 Contact Us & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jiji99 handles your personal data, please contact our Data Protection Officer or support team. We are available 24 hours a day, 7 days a week.

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with jiji99's response to your data privacy concern. The NPC is the independent authority responsible for enforcing RA 10173 in the Philippines.